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Community Bank

eStatement Frequently Asked Questions

What is an eStatement?
An eStatement takes the place of traditional paper monthly or quarterly account statements for checking and savings.

Who qualifies for an eStatement?
All bank customers qualify.

How will I know when my statement is available?
You will receive an e-mail notification that will tell you when your statement is available online.

Will I continue to receive statements via the mail?
No. Once registered for eStatements, you will only receive notifications of your statements via e-mail.

Can I get a hard copy of my eStatement?
With eStatements you don’t need to give up the paper trail, just the mail trail.  You will be able to print a paper statement at any time.

How long will the eStatements be available online?
The online banking system will always contain a minimum of 18 months of printable PDF statements and check images.

 

First Heritage Bank

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