Customer Service Specialist

We are seeking a Customer Service Specialist to join our team! The position would entail direct customer interaction, and include such tasks as processing daily customer transactions, solving problems, and opening customer accounts.

Responsibilities:

• Process customer transactions accurately and confidentially
• Provide information about the Bank's products and services
• Troubleshoot and resolve customer issues and concerns
• Account balancing and reconciliation
• Assist customers with account opening
• Ability to work in a team environment

Qualifications:

• Experience in banking or bookkeeping is preferred
• Analytical skills with the ability to problem solve
• Proficient in Word and Excel
• Ability to prioritize and multitask
• Excellent written and verbal communication skills
• Positive and professional demeanor
• Strong communication skills with the ability to connect with customers

Interested applicants can contact us at FHBCareers@1hbank.com.

First Heritage Bank is an Equal Opportunity Employer